Shipping charges are not refundable unless the item was shipped to you in error. Contact our Office for instructions to return a package shipped to you in error.
Orders placed online are processed within 1-2 business days and generally arrive in 7-10 business days via standard ground delivery (excluding Drop-shipments and Back-orders). Shipping charges are based on the total amount of each order. For even faster delivery, we offer next day or second day express delivery for an additional charge. Express delivery does not expedite order processing. Express packages will ship anywhere in the continental United States ONLY TO PHYSICAL ADDRESSES (NOT PO BOXES). Back-orders will be shipped out when product availability returns to stock.